CUSTOMER PERSONAL DATA PROTECTION
“Chico 22 Mon. I.K.E.”
Effective date 01.05.2023
The Limited Liability Company "Chico 22 Mon. I.K.E" (Hereinafter referred to as the "Company") sets as its main priority the protection of the personal data of its customers. The "Company" realizing the necessity for the security and protection of the personal data of its customers, strives to responsibly store and process the information you entrust to it.
Collection of personal data
We collect and use your personal data for the sole purpose of providing hotel services to our customers. In particular, we may collect personal data for the purpose of:
We are required by law to ask you and/or your family members for the following information:
In addition, we may also collect certain information related to your use of our services via electronic devices, including but not limited to mobile phone, electronic device and tablet information, internet connection information, location information (e.g. Wi-Fi, mobile apps), voice and video information (e.g. closed circuit CCTV monitoring for security purposes), and information from social media when you log in to it.
Please note that you can choose not to provide us with certain information, but this may prevent you from using our services.
Please note that we collect personal data, with your consent, in the following circumstances:
Security of information
We recognize the importance of the issue of security of your personal data and we take all necessary measures, applying modern methods to ensure maximum security. Only authorised employees have access to your personal data and only when necessary. We do not disclose your personal data unless we have written authorisation from you or if required by law, a court order or decision of any other public authority, as well as in the case of protection of the rights and security of our company and/or our client. Where we use third parties to support our systems, we take care to ensure confidentiality.
We have taken all necessary measures to ensure that the information concerning you is stored, otherwise kept, for as long as required by the purpose for which it was collected and/or for as long as required by contract or applicable law.
Access - Correction of your information & Right to delete your personal data
Under applicable law, it is provided that you are entitled, in certain circumstances, to request details regarding the information we have collected and to have it corrected in the event that there are inaccuracies or errors in it. However, we reserve the right to refuse to comply with requests that compromise the privacy of others or involve access that is not provided for by applicable domestic law. In the event that you wish to access your information, please contact the person responsible as indicated below. At any time you have the right to submit a request in order to have your personal data deleted.
Amendment - Update
Telephone: +30 23710 98428
The cancellation is free of charge 30 days prior to the date of arrival, after this time we charge you 50% the room rate as cancellation fee, if we could not sell the room more. Cancellation of bookings 7 days in advance are non-refundable.
Group booking (3 rooms and more):
Guests booking more than 2 rooms are required to pay the total cost of the booking in advance. If cancelled or modified up to 60 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 100% of the reservation will be charged.